Product Catalog
At RACEMODO, your satisfaction matters as much to us as precision matters in motorsport engineering.
If something isn’t right, we’re committed to making it right.
Returns & Eligibility
You may request a return within 30 days of receiving your order if:
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The product is unused, unassembled, and in its original packaging
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The item arrives damaged, defective, or with missing components
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You received the wrong product by mistake
To start a return, contact us at support@racemodo.com with:
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Your order number
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Photos (if applicable) of any damage or issues
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A brief description of the problem
Approval is required before sending any item back.
Non-Returnable Items
For safety and quality-control reasons, the following cannot be returned:
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Opened or partially assembled kits
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Items without original packaging
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Gift cards or downloadable materials
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Clearance or final sale items
Refunds
Once your return is received and inspected, we will notify you of approval or denial.
Approved refunds will automatically be issued to your original payment method within 5–10 business days.
Please allow time for your bank or provider to process the refund.
Exchanges
If you need the same item replaced, we offer exchanges for defective or damaged products at no additional cost.
Missing or Damaged Parts
If your set contains missing or damaged pieces, we will send replacements free of charge. Contact us with the part numbers if possible.
Late or Missing Refunds
If you haven’t received your refund:
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Check your bank account
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Contact your card provider
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Contact your bank
After that, if the issue persists, email us at support@racemodo.com
Contact
📩 support@racemodo.com
We respond within 24 hours.
